How does HubSpot sync “Item Added to Cart” from Shopify?
- by Admin
- Posted on April 19, 2025
Hi everyone! 👋
I’m currently building a set of workflows in HubSpot for a Shopify-connected store, and I need to set up a specific flow for users who add an item to their cart but don’t proceed to checkout.
I know there’s a default “Abandoned Checkout” status, which applies when the checkout process is started and not completed. However, what I’m trying to track is the earlier step — when someone just adds an item to the cart but doesn’t take any further action.
Has anyone found a way to capture this kind of behavior in HubSpot? Is there a property or event that gets synced when a product is added to the cart? Or would this require a custom event via Shopify or an additional integration?
Thanks in advance for your help!
Hi everyone! 👋I’m currently building a set of workflows in HubSpot for a Shopify-connected store, and I need to set up a specific flow for users who add an item to their cart but don’t proceed to checkout.I know there’s a default “Abandoned Checkout” status, which applies when the checkout process is started and not…